Privacy Policy

ReadyParts Pty Ltd ("ReadyParts", "we", "us") provides business management software to Australian retail and automotive businesses. This policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Account and contact details you provide when you sign up or get in touch — such as your name, business name, ABN, email address, and phone number.

Business data you enter into the platform — including customers, suppliers, inventory, invoices, and payment records.

Technical information collected automatically when you use the service, such as log data, device information, and usage activity.

To provide, maintain, and improve the ReadyParts service.

To process subscriptions and payments, and to send you service-related communications.

To provide support, respond to enquiries, and keep the platform secure.

We do not sell your personal information.

We use trusted third parties to operate the service — for example, payment processing (Stripe), accounting integration (Xero), email and SMS delivery, and cloud hosting. These providers only handle the information needed to perform their function and are bound by their own privacy obligations.

Your data is stored on secure, Australian-based infrastructure. We use encryption in transit and at rest, access controls, and regular backups. While no system can be guaranteed completely secure, we take reasonable steps to protect your information from misuse, loss, and unauthorised access.

We retain your information for as long as your account is active and for any period afterwards required to meet our legal, tax, and accounting obligations. You can request deletion of your account data, subject to those obligations.

You may request access to the personal information we hold about you and ask us to correct it if it is inaccurate. To make a request, or if you have a privacy concern or complaint, contact us using the details below.

We use essential cookies to keep you signed in and to remember your preferences. We may also use analytics to understand how the service is used so we can improve it.

We may update this policy from time to time. Material changes will be notified through the service or by email. The latest version will always be available on this page.

For any privacy questions or requests, email us at privacy@readyparts.com.au. ReadyParts Pty Ltd is based in Sydney, Australia.